
Stansted Airport Train Station
Address
Stansted Airport station
Under the Airport Terminal
Bassingbourn Road
Stansted
Essex
CM24 1QW
Ticket office opening hours:
Monday - Friday - 06:30 to 00:00
Saturday - 06:30 to 00:00
Sunday - 06:30 to 00:00
Time | Destination | Status | Platform |
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Station facilities
- Seated Area
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
- Shops
Station overview
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday - open 24h
-
Accessible Taxis
Details of nearest taxis are shown on station information poster
- Helpline YES Yes
-
Helpline Contact Details
0800 028 28 78
- Helpline Contact URL https://www.nationalrail.co.uk/
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Helpline Open Note
08:00 - 20:00
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Step Free Access
This station has step free access to all platforms. Lifts available.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955" title="">https://www.orr.gov.uk/media/10955
Assistance meeting point is the Customer Information point.
Coverage: whole Station - Step Free Access Coverage Whole Station
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Staff Help
Assistance is provided by station staff during the hours of train service operation. Booking is recommended
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Airport
- Availability YES Yes
- Note Station is within the Stansted Airport Terminal
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Local buses and National Coach routes stop in bus station located at airport
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Cycle Storage
- Availability No
- Closed Circuit TV YES Yes
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Location
No cycle parking
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Hire: Note In Airport terminal
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Car Parking Details
Operator Name: British Airports Authority
Name: Station Car Park
Spaces: 5000
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Url: http://www.stanstedairport.com/parking
-
Rental Car
- Availability YES Yes
- Note In Airport terminal
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on the Concourse. An accessible toilet (non-RADAR) is located on the Concourse. The baby change facilities are available in the accessible toilet. Until March 2025, there is limited availability of toilets at Stansted Airport station due to refurbishment works. Alternative facilities are available on trains or at the airport terminal.
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Station Location & Directions
- Latitude 51.8885966
- Longitude 0.26081836
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Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley YES Yes
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.greateranglia.co.uk/lost-property
- Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
- Information Systems DepartureScreensArrivalScreens
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability No
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Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 00:00
Saturday - 06:30 to 00:00
Sunday - 06:30 to 00:00
-
Ticket Office Hours
Monday - Friday - 06:30 to 00:00
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Penalty Fares LE
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Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: NoGreater Anglia Smartcards can be obtained from http://www.greateranglia.co.uk/smart" title="">www.greateranglia.co.uk/smart
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Local Taxis
Stansted Airport: Rail Station does not have a taxi rank but is served from offices in the terminal exclusively by:
Arrow Phone 01275 475000
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Other transportation
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Rail Replacement Services
Rail Replacement services operate from the main coach station as directed by Station Staff.
CrossCountry rail replacement departs from bays 10 and 11.
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Rail Replacement Services
About the station
Stansted Airport Station was opened in 1991 to serve Stansted Airport. With routes from across the country making it easier to reach the airport, as well as direct routes from London. The station was built under the new terminal, which was opened at the same time; making it an ideal way to travel to and from this popular airport.
CrossCountry serves routes to the airport from the north of Stansted and has regular services from Birmingham New Street Station. CrossCountry services arrive at Stansted on platform two. Today, the station sees almost nine million passengers a year pass through its doors.
Amenities at Stansted Airport Station include baby changing facilities and free public Wi-Fi. The toilets are wheelchair-accessible and induction loops have been fitted on the concourse. Step free access is available at the station, and ramps are offered on the station platforms. There are over 5,000 parking spaces available at Stansted Airport, which is shared with the airport. Wheelchair users may require assistance at this car park. Local buses and national coach services also serve Stansted Airport Station.
Flights from Stansted Airport reach over 160 countries, so getting to the airport by train is the ideal way to begin your holiday. CrossCountry serves several popular routes to Stansted, including Birmingham New Street to Stansted, Leicester to Stansted and Cambridge to Stansted.
Things to do in Stansted
You might think Stansted only has the airport to offer, but there is a lot more to see and do around Stansted than the airport alone. Hatfield Forest is part of the National Trust Estate and is only a few minutes south of the station. This ancient royal hunting ground is the ideal place for country walks amongst trees up to 1,200 years old.
English villages surround Stansted, with Takeley and Stansted Mountfitchet almost next door. In Stansted Mountfitchet, you can see Mountfitchet Castle and what is claimed to be the biggest toy museum in the world. Bishop’s Stortford is the largest nearby town and has Roman roots. Bishop’s Stortford was voted the best place to live in the UK by a Halifax survey in 2020. Here you can shop, dine and enjoy the local nightlife and other entertainment facilities until it’s time to take the train home. Stansted Mountfitchet and Bishop’s Stortford are both easily accessible by train from Stansted Airport.
CrossCountry provides Stansted Airport with regular services, so whether you are here to explore the local area, or jump on a flight for a well-earned holiday break, you can find the right ticket for you with CrossCountry today.