All Updates Affecting CrossCountry Services
Showing 5 service updates
Updated at: 01:21 AM
When you plan your journey using our website, the information you get back will take into account any changes to train times caused by track improvement work, including where rail replacement road transport is in operation. Our pre-planned road transport is accessible, however if you require further assistance then you can call our Passenger Assist team on 0800 030 9224. Improvement work for future dates can be found here
The lifts will be out of order between Platform 1 & 2 and Overbridge from 18:49 on 19/09/2025 until further notice at Exeter St Davids station.
Additional Information:We're sorry if this change to the station facilities affects your journey.
If you might need extra help to re-arrange your travel plans because of this, please get in touch:* by phone on Freephone 0800 030 9224; or* Next Generation Text: 18001 0800 030 9224Our Passenger Assist team can be contacted 24 hours a day.
We strongly recommend booking assistance at least 2 hours in advance.
But if you can't, we will do our best to help you on the day.
Whether pre-booked or not, please arrive at the station at least 20 minutes before your train departs and allow more time if you need to buy a ticket.
At Nuneaton station, the following issues have been reported:Step free access will be unavailable at the station between The Overbridge and Platform 1 from 11:40 on 18/09/2025 until further notice.
The lifts will be out of order between The Overbridge and Platform 1 from 11:40 on 18/09/2025 until further notice.
The lifts will be out of order between Platform 1 & 2 and Overbridge from 18:49 on 19/09/2025 until further notice at Exeter St Davids station.
Additional Information:We're sorry if this change to the station facilities affects your journey.
If you might need extra help to re-arrange your travel plans because of this, please get in touch:* by phone on Freephone 0800 030 9224; or* Next Generation Text: 18001 0800 030 9224Our Passenger Assist team can be contacted 24 hours a day.
We strongly recommend booking assistance at least 2 hours in advance.
But if you can't, we will do our best to help you on the day.
Whether pre-booked or not, please arrive at the station at least 20 minutes before your train departs and allow more time if you need to buy a ticket.
At Nuneaton station, the following issues have been reported:Step free access will be unavailable at the station between The Overbridge and Platform 1 from 11:40 on 18/09/2025 until further notice.
The lifts will be out of order between The Overbridge and Platform 1 from 11:40 on 18/09/2025 until further notice.
